Internet Business Awards

There are 10 category winners in 2011 and  national winners in Scotland and England. This is the list of Category Winners for 2011. An announcement on the national winners in Scotland and England will be uploaded later today. Links to all winning websites will be added, as well.

Business services (including company formation and secretarial services)
Winner: TheCityUK (entered by Positive Digital)
TheCityUK website is truly innovative in design and structure – in the systems used, integration with other communication channels and the backend CRM system - and exceptional in the user experience offering a personalized site with layers of prioritised, personalized and restricted information. Results have been outstanding, exceeding target by 200% in just 6 months from relaunch.

Energy and utilities
Winner: Business Stream (entered by Whitespace)
Business Stream is the leading provider of water to businesses in Scotland, in the world’s first competitive retail non-domestic water market. Business Stream needed its website to support a stronger commercial position. The main focus of the site transformation was to increase quality of customer service to assist retention and acquisition, as well as reducing the cost to serve. Whitespace embarked on a complete rethink of the Business Stream website to ensure that ambitious new targets were met. The results speak for themselves with increased business customers finding the website engaging, useful and effective.

Internet & IT products and services
Winner: Citicus
Citicus MoCA is a new, risk management application that runs on an iPhone, iPad or iPod touch. Developed by Citicus, this ground-breaking ‘app’, offered for free, provides an effective way for decision-makers to identify the business impact of their organisation's assets and processes being disrupted. This is a key step in managing business risk. Citicus MoCA is very easy to use and enables a wider range of stakeholders to discover, assess and highlight the relative importance of their information resources, suppliers, products, sites and any other types of asset or process they depend on.

Management services (HR, etc)
There are two very different winners in the Management Services category.

Winner: Accenture
In January 2011, Accenture completed a two-year effort to make their website more engaging and user-friendly to visitors. The overall objective was to increase the visibility and exposure of Accenture insights, services and client successes by providing greater access to this content. This has been achieved in spades with massive increases in visitors and page views, engagement, video viewings and a dramatic decrease in bounce.

Winner: Turbine (entered by Articulate Marketing)
Turbine is an online service that lets companies do routine paperwork online. For example, managers and staff can take care of holiday requests, sick notes, employee record keeping, expense claims, purchase requests and more. The system wraps up clever workflows, reporting and approval systems in an easy to use web-based front end that anyone can use. Ultimately, Turbine wants to save millions of people millions of hours by eliminating orstreamlining routine paperwork and freeing up time for more productive, fulfilling activity.

Print and publishing
Winner: Minuteman Press Bristol
The website is structured to be easily navigable with a flat hierarchy, never moving more than two clicks down into the website and always with the main navigation bar readily accessible. Unusually, the website combines graphic design and print and is designed to be a friendly knowledge hub adding real value whilst maintaining a sales focus. Most graphic design websites are technically innovative and visually stunning: most print websites are the absolute opposite. Minuteman has succeeded in addressing both markets with an original and interesting approach.

Promotion, direct marketing and data
Winner: Kiddicare Ad Planner by HookLogic
E-commerce media creates opportunities for brands and shoppers to connect in and around the e-commerce environment. Kiddicare partnered with HookLogic, a leading provider of e-commerce media services and solutions, to offer premium placements to their suppliers, creating new opportunities to enhance recognition among targeted shopper segments.

Property (services, management & construction)
Winner: RatedPeople.com
RatedPeople.com is already the UK’s leading trade “match-making” service. Every day it publishes work worth over £2million to its 25,000 trade members, equivalent to £1billion worth of home improvement projects per annum.

Telecommunications (including mobile)
Winner: Phone Support
Phone Support Worldwide provides a telephone service to help companies maintain a prominent professional image no matter what their size or budget. The company’s aim is to help small to large sized businesses reduce operational costs over time thus increasing overall revenue by using Phone Support Packages.

Wholesalers and distributors
Winner: RS Components
While still recovering from the bruises of the worldwide recession, RS Components stuck out its neck and developed a completely new business model centred on a redesigned presence online. 
This was no small cosmetic change: it was a wholesale change programme that delivered a customer-focused website. It not only exceeded stakeholder expectations but also radically changed the organisation’s blueprint, with over 50% of the company’s business now transacted online.

Our thanks go to all those taking part in the Internet Business Awards 2011.

The Internet Business Awards are the only UK awards dedicated to the celebration of the websites offering the best B2B experience for customers. These awards are not for retailers, or for companies selling online direct to consumer. They are for businesses selling or effecting transactions online to other businesses.

The call for entries for 2012 begins again on March 1, 2012. Before entering the Internet Business Awards and standing a chance of winning, just answer these three simple questions:

1. Does you company operate online in the UK, but is not a retailer?
2. Is your website or a section of your website targeted at business customers?
3. Is it possible for a transaction to take place on your website, such as a sale, comparison, or quotation?

If the answer to all three questions is yes, then you are eligible to enter the Awards. Even if your UK operation is a subsidiary of an overseas company you are eligible to enter.

If you need a hand with your entries, expert help is readily available from Boost Marketing, owners of the AwardsList.
Visit www.boost-marketing.co.uk and give yourself the advantage of well-written entries.